Crafting the perfect e-mail to send along to an
instructor can be daunting, but following these five tips can change your e-mail game for
the better.
Step One: Think of a direct, informative, and clear subject
line.
The subject line is widely regarded among instructors
to be one of the most important parts to an e-mail. Vague, nonexistent, or
particularly lengthy subject lines result in e-mails that may be discarded by
instructors. If the student cannot spend the time to properly format
an e-mail that takes effort for the instructor to sort through, why should the
instructor respond? Though this article is mainly
for business e-mails, WikiHow suggests “summariz[ing] the email in a 6–8 word
subject.”
Clear subject lines can ensure that recipients
are more likely to respond to the e-mail.
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Step Two: Consider an appropriate salutation and title.
Salutations are a sign of convention, regularity, and
respect. Something as simple as “Dr. Nelson—” or “Dear Dr. Fields,” are common
and expected upon sending the first message. And, in departing, “Sincerely,”
followed by a name or anything else appropriate, is perfect in closing out an
e-mail. (Oftentimes instructors will respond once or twice in the ensuing
string of e-mails and drop salutations in response to the student, which then
leaves it up to the student to continue using salutations or drop them
accordingly.)
Step Three: Don’t be wordy.
The length of body paragraphs is quite crucial in
breaking up important information so as not to come across as overbearing or
cluttered in the e-mail. Recipients would much rather sift through an e-mail
with multiple questions or concerns that is split up accordingly rather than
one that contains a few blocks of text.
Keeping it segmented and readable makes
for an e-mail less intimidating to the recipient. MyEnglishTeacher.eu
says that “[a] popular rule that you could . . . use [is] the KISS Test – Keep
It Short and Simple.”
Step Four: Thank them for their time.
Though salutations (both introductory and parting) are
formalities that serve the purpose of respect and acknowledgement of another’s
time, you can never be too forward in your thanks to an instructor. By signing
off an e-mail with “Thanks so much for your time!” or “I appreciate any light
you can shed on this situation” just before your closing salutation, you can
ensure that your recipient reads your e-mail as having a serious and friendly tone because you wrote it as such.
Appropriate thanks & closing salutations show respect to the recipient.
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Step Five: Be. Patient.
Since students are almost always the party needing a
favor, whether that is guidance on a project/essay or clarity on something hazy,
they serve the role of being patient in waiting for a response. (Recipients are
not expected to drop everything that is ongoing in their lives simply to
respond to a student’s e-mail right away.)
Normally, recipients may respond within a few days;
however, a week is sometimes warranted in that instructors are typically professors
with full workloads who have many other students e-mailing them simultaneously.
A follow-up e-mail is never a bad idea so long as sufficient time (typically a
week) has passed.
By checking off these five steps each time you send an
e-mail to an instructor, you can be sure to expect a timely (and often
appreciative!) response.
Great advice, especially about ¶ length and concision. I sometimes get emails that have large blocks of text, and I don't read them right away because the wall of text is daunting.
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